Password Requirements/Valid Passwords

Valid password requirements:

  • Must be 4 to 16 characters in length
  • Cannot contain special characters
  • Cannot contain spaces
  • Symbols such as !, @, #, $, etc. are allowed
  • Cannot include your username
  • Cannot be a previously used password
  • Cannot be a commonly used word or sequence of numbers, (password or 123456)

Need more help? Here are answers to other common password issues:

I forgot my username or password

How do I change my password

Sharing account info